Rating & Reviews

When my septic system was backing up, Priority Home Shield imacha Bonnardel'sdenied the claim because they said it was a preexisting condition. But what they did to maintain my business was that they sent me a $100 check for the repairs and they said they were going to reimburse me my deductible. I have not seen that reimbursed yet, but I have received and deposited the $100 check that they promised me. They're going to be a good company to work with being that they are so amenable to what goes on. They sent somebody out quickly although he wasn't able to proceed with the repair. But he was nice, respectable, and professional. Overall, Priority Home Shield is worth the price.

I talked to a guy and he told me what pay Priority had, what they cover, and what they did. It’s affordable, so I got the home warranty. I had two claims and they did exactly what they said they were gonna do. For a person like me, it was quick and easy. I’m always on the go and I didn't have time to do much in the middle.

Everything went very well with my recent claim with Priority Home Shield. The burner of my oven had burned out and needed to be replaced. Submitting the claim to PHW was very easy to do and their response time was quick. The tech they sent was very knowledgeable and enjoyable to have around. He was really helpful and explained everything. He was easy to work with. The oven has been performing well since he came.

Amazing customer service. I recommend priority home shield to any home owner. So helpful, no hassle.

Our small air conditioner was not working and the technician had to replace the fan motor and the capacitor. He was professional and since then, the AC has been working very well. Priority Home Shield is one phone call away and each time we’ve used them, it has been very easy. They’re good.

I had coverage with another company and I was very disappointed in them. When the Priority salesman called, I was reluctant and I told him I was not interested. He offered me some discounts - like the $60 on a service call from $75 - and I took it. We had a garbage disposal go out and I called about that. We got a response very quickly and rather than send the man out to fix it, I was offered a sum of money to buy a new garbage disposal. It worked out well.

The sink is clogged we are expecting the plumbers to come fix. Thank Always for being so quick. Most definitely can rely on this company. Never have to pay big expenses, this is the best thing to have when you buy your house. No surprising bill. Be insured its the way to do it.

I called my account manager to help guide me on using my online account and he stayed with me on the phone and helped me on how to manage my service contract as well as how to update my payment information. He even went a step further explaining to me how i can place claims directly from my account without the need to call in. Excellent customer service.

My claim was handled quickly. The contractor who came to my house was informative and helpful. Very happy with the experience. The pool repair technician spent time with me giving me advice on what to buy to keep my pool running better and the chemicals to last longer. He suggested a few products to buy. No complaints.

I received a phone call from Nathan to set up my home warranty today. I was interested in covering my appliances, ac unit, water heater etc. Nathan was able to answer all of my questions. He was very pleasant, courteous and very helpful. He even helped me save money today. Thank you so much!

When"One of their sales representatives Marcus was very very helpful! He is always extremely professional and he always has my best interest! From the first time we spoke, I was highly impressed, and now whenever I have any issues, I always ask to speak with him!"

The enrollment process was easy. I called another company and they transferred me twice and then finally told me no sale agent were available. - With priority, I was called back with a sales agent almost immediately. They had special offers that suited me perfectly that I glad took advantage of. I feel I made the right choice.

The representative was professional and the plan is great. It's covering all my appliances within my home. So far, I'm happy with Priority Home Shield. Their follow-up seems spot on so I'm assuming that that will continue if I have any issues.

Josh was very helpful in answering all questions and concerns I had when setting up a policy. He was also very helpful in finding flexible options within my budget. He even called me back to confirm I got the emails I requested. He was a pleasure to work with. Thanks! I look forward to dealing with the rest of the team at Priority Home Shield!

Hiring a home warranty company is definitely worth the peace of mind. Hiring Priority Home Shield was an excellent choice. They are highly reliable and always very professional. They are always quick to respond and always helpful. Highly recommend this company!

The sales representative was great. I just haven't had anybody come over yet.

I was always treated and felt like family, With this company will be renewing for sure! I would highly recommend this company as they are always honest with their customers, and are extremely well priced.

The reps explained everything to me during the sign up. Then, I didn't have all the money right upfront so the gentleman waited and called me back before he charged my account for my first payment.

My garage door was very noisy when operating and it wouldn't open or close normally. I placed a repair order and the tech came on behalf of Priority Home Shield within two days. He was on time and fixed the issue in 15 minutes. There was a little part that was broken and he replaced it. It was an easy fix for him and everything went back to normal afterward

Very easy to communicate and work with. Customer service is responsive and attentive. Process was efficient. Thanks 🙂

Priority Home Shield gave me a call and explained the program and the prices very well. I like the length of the program and the pricing for the length of the program.

I had a good experience on the phone with Priority Home Shield. I was signing up and it was a pleasurable experience. I was told all the information I needed. Looking forward.

Very easy to work with and very clear on what is covered. Easiest process. A pleasure.

Their price and coverage were reasonable. You also ask them a question and they know everything.